SHIPPING POLICY
Shipping Policy for Big Panda Entertainment
At Big Panda Entertainment, we strive to provide our customers with the best possible shopping experience. We understand that timely delivery of products is important to you, which is why we have developed the following shipping policy:
1 Shipping Timeframe
All orders are shipped between one to two business days after the order is confirmed. Business days do not include weekends or holidays.
2 Shipping Methods
We offer several shipping methods, including standard shipping and expedited shipping. The shipping method you select will determine the delivery time of your order. Please note that expedited shipping options may incur additional charges.
3 Shipping Costs
Shipping costs will vary depending on the shipping method you choose, the weight of the package, and the destination address. The shipping cost for each order will be displayed during the checkout process.
4 Shipping Destinations
We currently ship to the United States and its territories. We do not offer international shipping at this time.
5 Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on the carrier's website.
6 Shipping Delays
While we strive to deliver your order in a timely manner, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, and carrier delays. We are not responsible for any delays caused by the carrier.
7 Delivery Issues
If you experience any issues with the delivery of your order, please contact our customer service team as soon as possible. We will work with the carrier to resolve any delivery issues and ensure that you receive your order in a timely manner.
We hope this shipping policy provides you with the information you need to make an informed purchase from Big Panda Entertainment. If you have any questions or concerns regarding our shipping policy, please contact our customer service team for assistance.